Question 1

Do I need an account to place an order?

Accepted Answer

No, you don't! 😊 We've made it easy for everyone to use our services, even if it's just for a one-time delivery. Our "Guest" checkout option allows you to quickly place your order and get your shipment on its way without the need to create an account. Enjoy a streamlined process without any commitment.

Question 2

How do I create an account?

Accepted Answer

We offer two types of accounts to best suit your needs. To get started, every customer needs to establish a billing account. Once your billing account is set up, you'll have the option to also create an online account for convenient online ordering and tracking.

To create either a billing account only, or both a billing and online account, please contact us by phone at (612) 568-6877 or via email at info@MnDeliverySolutions.com.

Setting up a billing account is simple. We'll just need your billing information and agreement to our payment terms. We can also provide our W9 form and assist with setting up ACH payments if you prefer this method. We encourage you to create an account for a smoother experience.

Question 3

How do I place a delivery order?

Accepted Answer

We offer multiple convenient ways to place an order.

• Online Quote Request: Since you don't need an account, a good way to start is filling out the Request Quote button on our website. After filling out the form, we'll email your quote within 30 minutes during business hours, and often much faster! To approve, simply reply to the email. We'll then send a secure online invoice, finalize the order, and provide a tracking number.

• Phone: You can place an order by calling us directly at (612) 568-6877. Our team is ready to help you during business hours, Monday through Friday from 6 AM to 5 PM, and on Saturdays from 8 AM to 12 PM.

• For Customers with Accounts:  If you have an account with us, you can enjoy an even faster and more streamlined ordering experience. Simply log in to your account on our website to place new orders, access saved addresses and package details, and easily track all your shipments in one place. Unlock these features and make your deliveries flow seamlessly - contact us today to set up your account!

Question 4

Can I place a delivery order in advance?

Accepted Answer

Absolutely! Planning ahead is a breeze with MN Delivery Solutions. You can schedule your delivery orders as far in advance as you need – whether it's for tomorrow, next week, or even months down the line.

Think of us as your reliable logistics partner, always ready when you need us. Here are some ways our advance ordering and scheduling can benefit you, across our different service types:

• Scheduled Daily, Weekly, or Monthly Pickups (Perfect for Recurring Needs): Never worry about forgetting your daily mail run, regular inter-office transfers, or weekly supply deliveries again! Set up a recurring schedule, and we'll be there like clockwork. Consider us your dependable logistics alarm clock, ensuring your items are always picked up on time, every time.
 • Pre-Planned Express Deliveries (For Time-Sensitive Shipments): Have a crucial document or package that needs to arrive by a specific date and time? Schedule your express delivery in advance to guarantee timely pickup and prioritized transit. Knowing your urgent shipment is locked in ahead of time provides invaluable peace of mind.
 • Future Event Deliveries (Trade Shows, Events, Product Launches): Planning a conference, trade show, or product launch? Schedule the delivery of your materials well in advance, ensuring everything arrives on-site exactly when you need it. Focus on your event, and let us handle the logistics, ticking one major task off your to-do list early.
 • Personalized Delivery Schedules (Tailored to Your Unique Needs): Whether it's a specific day of the week for e-commerce fulfillment pickups or a monthly delivery to a remote location, we can create a customized schedule that aligns perfectly with your operational flow. Just let us know your requirements, and we'll build a plan that works for you.
 • "Set It and Forget It" Convenience: Once your advance order or recurring schedule is set up, you can relax knowing your deliveries are taken care of. No need for last-minute rushes or frantic calls – simply trust us to execute your pre-arranged shipments seamlessly.

Question 5

How can I track my delivery?

Accepted Answer

We keep you informed every step of the way. You will receive email (or text, upon request) notifications when your order is confirmed, picked up by our courier, and successfully delivered. For comprehensive tracking of all your orders, creating an online account is highly recommended. Should you have any inquiries, our dedicated customer service team is just a phone call away. With MN Delivery Solutions, you can be confident your delivery is secure and on track.