Privacy Policy

Effective Date: August 21, 2026

50 Delivery Inc. respects your privacy and is committed to protecting the personal information entrusted to us.

This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, contact us, request services, communicate with our team, or otherwise interact with our business.

Information We May Collect

We may collect information that you voluntarily provide to us, including:

Name
Company or organization name
Telephone number
Email address
Pickup and delivery information
Billing and payment-related information
Information provided when requesting a quote or courier service
Communications with our operations, customer service, administrative, or other staff
Information submitted through website forms, email, telephone, SMS, or other communication methods

We may also collect certain technical information when you visit our website, such as IP address, browser type, device information, referring pages, and general website usage information.

How We Use Information

We may use information we collect to:

Provide courier, delivery, logistics, and related services
Process and coordinate service requests
Communicate regarding pickups, deliveries, orders, quotes, scheduling, and service updates
Respond to questions and customer service requests
Send invoices, receipts, and other account-related communications
Maintain business and operational records
Improve our services and website
Prevent fraud, misuse, or security issues
Meet legal, regulatory, contractual, insurance, or compliance requirements
Communicate with customers, contractors, vendors, and other business partners

SMS and Text Messaging

Customers, drivers, independent contractors, vendors, and other service participants may choose to receive SMS or text messages from 50 Delivery Inc. related to courier, delivery, logistics, or other operational services.

Messages may include:

Delivery requests or assignments
Order or service confirmations
Pickup and delivery coordination
Driver or courier updates
Delivery status notifications
Scheduling information
Questions regarding an active delivery or assignment
Customer service communications
Other transactional or operational messages related to our services

Message frequency varies depending on the services requested, active deliveries, assignments, and the amount of communication necessary to complete or coordinate those services.

Message and data rates may apply.

You may reply STOP at any time to opt out of future SMS messages. You may reply HELP for additional information or assistance.

Consent to receive SMS messages is not a condition of purchasing goods or services.

Mobile Information and SMS Consent

We do not sell, rent, or share mobile telephone numbers, SMS opt-in information, or SMS consent with third parties or affiliates for marketing or promotional purposes.

Information may be shared with service providers when reasonably necessary to operate our communications systems, provide requested services, comply with legal requirements, or support our business operations. Such service providers may only use the information for the purpose for which it was provided.

SMS consent and opt-in information will not be shared with third parties for their own marketing purposes.

For additional information regarding our SMS messaging program, please review our SMS Terms & Conditions at:

https://www.50delivery.com/sms-terms

How We Obtain SMS Consent

Consent to receive SMS messages is obtained separately before SMS communication begins. Providing contact information to 50 Delivery Inc. for general business purposes does not by itself constitute consent to receive SMS messages.

When verbal consent is used, our team explains the applicable messaging disclosures and asks the recipient for permission to receive text messages before initiating SMS communication.

Message frequency varies and message and data rates may apply. Recipients may reply STOP to opt out or HELP for assistance.

We may maintain records of consent through our telephone, messaging, customer-management, dispatch, or other business systems.

Sharing of Information

We do not sell personal information.

We may disclose information when reasonably necessary to:

Provide or coordinate requested services
Work with drivers, contractors, carriers, service providers, technology providers, or other parties involved in fulfilling a service
Process payments or maintain accounting records
Protect the rights, property, safety, or security of our company, customers, personnel, or others
Comply with applicable laws, regulations, court orders, subpoenas, or government requests
Complete a business transaction such as a merger, acquisition, restructuring, or transfer of business assets

When practical, we limit information disclosed to what is reasonably necessary for the applicable purpose.

Service Providers

We may use third-party service providers to support portions of our business, including communications, dispatching, routing, accounting, payment processing, website hosting, data storage, customer management, and other operational functions.

These providers may process information on our behalf only as reasonably necessary to provide their services to us.

Data Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information from unauthorized access, disclosure, alteration, loss, or misuse.

However, no electronic communication or data-storage system can be guaranteed to be completely secure.

Data Retention

We may retain personal and business information for as long as reasonably necessary to:

Provide services
Maintain operational and accounting records
Resolve disputes
Enforce agreements
Meet insurance, legal, tax, regulatory, or compliance requirements

Information that is no longer reasonably necessary may be deleted or anonymized in accordance with our business practices and applicable law.

Cookies and Website Technologies

Our website may use cookies or similar technologies to support website functionality, understand website traffic, improve user experience, or support analytics.

Visitors may be able to limit or disable cookies through their browser settings. Certain website functions may not operate properly if cookies are disabled.

Links to Other Websites

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, security, or content of websites operated by third parties.

We encourage users to review the privacy policies of any third-party websites they visit.

Children's Privacy

Our services are intended for businesses and adults requesting courier or logistics services. We do not knowingly collect personal information from children under 13 through our website or messaging programs.

Your Choices

You may contact us to:

Ask questions about information we maintain about you
Request correction of inaccurate contact information
Ask us to update your communication preferences
Opt out of certain communications

For SMS communications, reply STOP to opt out.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our services, technology, business practices, or legal requirements.

When changes are made, the updated version will be posted on this page with a revised effective date.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact:

50 Delivery Inc.

Email:info@50delivery.com
Phone: (612) 568-6877

SMS Terms & Conditions:
https://www.50delivery.com/sms-terms